8.3d The disillusionment process

What happens to staff when staff management practices are not working? The disillusionment process sets it.

It is the result of staff stress. The disillusionment process moves through the following phases:

  • Enthusiasm
  • Stagnation
  • Frustration
  • Apathy
  • Staff members leaves with negative experience

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

 

Next