7.7 Take home messages

  • A Case Manager is responsible for:

    Securing and coordinating services to meet individual client needs Assessment and case planning Advocating for access to services Monitoring and evaluating case plans.

  • The tri-level approach is a way of looking at the person and their environment. It focuses on three systems:

    personality systems include impairments, mood, adjustment, insight about brain injury, beliefs, values and hopes interactional system includes family, rehabilitation, environment, relationships with spouses or partners, children, friends socio-cultural system includes cultural background, community issues and supports for people with disabilities

  • Taking a case history is one of the tasks of a case manager. There are aspects of taking a case history that are specifically relevant for a case history of a person with TBI.
  • Information sources you can use to assess a person's rehabilitation history include: agency reports, self reports, family report and others.
  • Key values that should inform goal setting:
    • autonomy in decision making,
    • empowerment
    • least restrictive environment
    • community participation.
  • compensation makes a difference to service provision
  • there are many relevant generic community services